Privacy Policy

Last updated: June 2026

Instant Reach Informations Private Limited ("Instant Reach", "we", "us", or "our"), CIN U74110KA2015PTC078403, is committed to protecting the privacy of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our advisory services.

1. Information We Collect

We may collect the following categories of personal information:

• Contact Information: Name, designation, company name, email address, phone number, and state of operation — submitted through our contact and consultation request forms.
• Business Information: Contracted demand (kW), service interest, and energy consumption details you voluntarily provide for advisory assessments.
• Usage Data: IP address, browser type, pages visited, and time spent on our website — collected automatically through standard web server logs.

2. How We Use Your Information

We use the information we collect to:

• Respond to consultation requests and provide power sector advisory services
• Prepare customised energy savings assessments and financial models
• Send relevant industry updates, regulatory alerts, and service communications (with your consent)
• Improve our website content and user experience
• Comply with applicable legal and regulatory obligations

3. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Our internal advisory team members who need it to deliver your requested service
• Regulatory bodies or government authorities when required by law
• Technology service providers who assist in operating our website (under strict confidentiality agreements)

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Cookies

Our website may use cookies to enhance your browsing experience. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. If you disable cookies, some features of our website may not function as intended.

6. Your Rights

Under applicable Indian data protection law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information, subject to legal retention requirements
• Withdraw consent for marketing communications at any time

7. Retention

We retain personal information for as long as necessary to fulfil the purposes described in this policy, or as required by applicable law. Business contact information related to active or prospective client engagements is typically retained for 7 years in accordance with Indian accounting and corporate compliance standards.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites and encourage you to review their privacy policies.

9. Changes to This Policy

We may update this Privacy Policy periodically. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website following any changes constitutes your acceptance of the updated policy.

10. Contact Us

For any privacy-related queries or to exercise your rights, please contact:

Instant Reach Informations Private Limited
67, 1st Main, Ground Floor, 7th Block, Koramangala
Bangalore, Karnataka – 560095, India
Email: info@instantreach.in